Yes. If you’re not satisfied with an unused, unopened product, contact us within 30 days of purchase at service@lotilabs.com. We’ll either send a replacement at no charge or issue a full refund on the product.
We can’t accept returns on opened products — peptides and liquids have a shelf life and can’t be restocked once opened.
We invite you to learn more about our commitment to your satisfaction by visiting our detailed Satisfaction Guarantee page at https://lotilabs.is/satisfaction-guarantee/.
